October 2023


Automating HR or Payroll Systems With the AI Treatment

Automation
By Papaya Global
Automation_inside

Payroll can often feel neglected when compared to human resources (HR). Why? Because in many cases, it is HR that gets all the fancy new technology tools, like human capital management (HCM) and human resources information systems (HRIS), while payroll operates in the shadows and, at many organizations, still relies on manual processes.

But for Papaya Global, global payroll is the lifeblood of the business. It handles the largest recurring expenditure at just about every company; the part that touches every employee and creates real strategic value through its data.

So, when Papaya's leadership team polled several payroll managers to learn about their biggest payroll challenges, they realized these managers had the same complaint. Syncing HR data was a killer for everyone. Other payroll providers needed a year to implement, and the manual work involved was akin to pulling teeth.

 

The Limits of Automation

To do a proper sync of HR data, payroll managers had to manually identify all the data fields they needed to sync, like their employees’ personal information, bank data, salary, time and attendance, and more. They then had to match the software formats, and then run a validation process to ensure the figures aligned.

By the time the data moved from one system to another, the advantages these tools brought all but vanished. But in recent years, automation began to make cautious inroads into many payroll departments. As a result, payroll leaders considered payroll automation to be a significant breakthrough. Companies moving from manual payroll to automated payroll solutions were amazed at how much time they saved.

In reality, automation technology did little more than move data from one place to another. Sometimes it would collect data from multiple places and store it in one place. Suddenly, finance managers could see what they were spending on their workforce across the globe.

Of course, it was a quantum leap to move from a manual system that relied on Excel sheets or outdated software designed decades earlier, before the rise of remote work and disbursed workforces. Automating global payroll cut cycle time dramatically, eliminated errors, and reduced costs. And, it freed payroll managers to focus on more strategic tasks to benefit the business.

But solving the quagmire of HR data sync required a more comprehensive solution. Automatic data processing wasn't enough to fix the pain. It needed a solution driven by artificial intelligence (AI).

 

Papaya HCM Cloud Connector: Same-Day HR Data Sync

Papaya responded with the ultimate solution—the new HCM Cloud Connector. This AI-driven solution cuts implementation time down from one year to one day (and, the process only takes one hour). Once the data is mapped once, it's a simple drag and drop and all the data syncs like magic.

For the customer, it feels like a "universal" remote control. The HCM Cloud Connector covers any platform and any format, all through a single connection. It doesn't even need a third-party integrator. There are no new costs to the client. All they have to do is press the "sync" button and all their HR data flows into the Papaya OS platform.

The underlying technology behind the HCM Cloud Connector is also universal, which means it doesn't stop with HCM. It works the same way with HRIS data and even an Excel sheet.

Now, with the HCM Cloud Connector, global payroll is entering the age of AI. AI tools can organize data instead of just moving it or storing it. They can complete payroll cycles in a fraction of the time.

Papaya is giving a peek into the future. And it might just lead the whole industry into a whole new direction.

 

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papaya
Papaya Global is a SaaS fintech company enabling enterprises to master the complexities of workforce management. Papaya's comprehensive technology, known as Papaya OS, is the only global platform that offers payroll and payments as a unified process. Papaya provides an embedded, end-to-end solution for the entire payroll journey—from onboarding to payroll processing to cross-border payment delivery.
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